Emergency Maintenance: Full System Downtime for Database Schema Upgrades

Scheduled Maintenance Report for retraced

Completed

Verified the upgrade and that all systems are operational. We have completed the maintainance.
Posted Jul 21, 2025 - 15:58 CEST

Verifying

The database schema upgrades were executed successfully and we have verified the integrity of the system. We are monitoring for any issues.
Posted Jul 21, 2025 - 15:52 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 21, 2025 - 14:00 CEST

Scheduled

We are performing critical database schema upgrades essential to ensure long-term platform stability and compatibility with upcoming releases.

During this maintenance window, all functionality will be temporarily unavailable. This includes API access, platform, digital product passport (shop integration), and digital product passport (e.g., QR scans). The system will return to full availability once the upgrades complete and services are validated.

This downtime is part of our operational allowances as outlined in our Service Level Agreement (SLA) and does not impact uptime calculations.
Posted Jul 21, 2025 - 10:55 CEST
This scheduled maintenance affected: API (api.retraced.com), Platform (dashboard.retraced.com), Digital Product Passport (Shop Integration), and Digital Product Passport.